Psychological Solutions wins Personnel Today Award

Psychological Solutions and B&Q have won the Personnel Today Award for Innovation in Recruitment and Retention.

The award entry was based on the new online recruitment and candidate management system built around the Persona questionnaire. The system handles approximately 250,000 applications a year and assesses every candidate against the criteria for each individual job role within B&Q- from Customer Advisor through to General Manager.
  The Psychological Solutions approach to online assessment has a range of unique features and is the first successful attempt to combine cutting edge research on personality, job performance and statistical modelling into a unified selection and development system that –
 

Handles a huge volume of applications in real time, 24/7
Identifies the best candidates
Meets the demands of the business structure
Consistently gives a great service experience to all candidates
Speeds-up the instore recruitment process
Systematically eliminates the potential for bias or unfair discrimination                  in selection
 
The partnership between B&Q and Psychological Solutions has also had a range of direct business benefits –
  Time to hire staff reduced from 28 to 10 days on average
Cost per hire of managers reduced by 30%
Cost per hire of staff reduced by more than 50%
Increased candidate quality
Reduced staff turnover by more than 10%
 
B&Q have also found that their work with Psychological Solutions has led to the following value added benefits which helps HR to improve the ways in which they communicate with candidates and employees –
  Selection and training decisions are acknowledged to be quicker, fairer,                  higher quality and more cost effective
  Seamless model for selection and development across all operational                  roles
  Models of performance and potential that are the foundation for appraisal                  and development exercises
  Candidates receive personal feedback in real time; research indicates                  that this has led to improved external perceptions of B&Q even amongst                  those candidates whose applications are unsuccessful
  The process highlights external and internal talent using a consistent                  model which enables the production of targeted Personal Development                  Plans and a clear path for career progression
 
If you would like further information about how Psychological Solutions can help you deliver all these benefits in your organisation then please contact us.
 


Dr Colin Gill with the B&Q HR Team

From l to r : Dr Colin Gill, Psychological Solutions; Kate Skilton, resourcing Manager; Mike Cutt, B&Q HR Director; Joy Ward, Process Improvement Advisor; Martyn Phillip, Director of Organisation Development
   
 
Back to News & Research